General terms and conditions, cancellation policy, data protection, disclaimer and cookies

General terms and conditions with customer information Table of contents
  • 1. Validity & Scope
  • 2. Storage of your order data
  • 3. Conclusion of contract
  • 4. Retention of title
  • 5. Right of withdrawal
  • 6. Prices and terms of payment
  • 7. Delivery and shipping conditions
  • 8. Granting rights of use for digital content
  • 9. Warranty claims against entrepreneurs
  • 10. Warranty and notice of defects
  • 11. Limitation of liability
  • 12. Cost sharing agreement
  • 13. Applicable law
  • 14. Commercial legal venue
  • 15. Information on Online Dispute Resolution
  • 16. Severability clause
  • 17. Validity & Scope
  • 1. Validity & Scope
    1.1 These general terms and conditions regulate the contractual relationship between 3 Dimension Tech GmbH and the customers (consumers and entrepreneurs), who buy goods via our web store. The contract language is German. We do not accept any terms and conditions that contradict or deviate from our terms and conditions.
    1.2 For contracts concerning the delivery of digital content, these General Terms and Conditions shall apply accordingly, unless otherwise expressly agreed.
    1.3 A consumer in the sense of these terms and conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Entrepreneur in the sense of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
    1.4 For the purposes of these GTC, digital content is all data not contained on a physical data carrier, which is produced in digital form and made available by the Seller under the granting of certain rights of use more precisely regulated in these GTC.
  • 2. Storage of your order data
  • Your order with all details of the concluded contract, such as type of product, price etc. will be saved by us. Our AGB will be sent to you. You can also view them on our website at any time after conclusion of the contract.
  • 3. conclusion of contract
    3.1 The product descriptions contained in the Seller’s online store do not represent binding offers on the part of the Seller, but serve to provide a binding offer by the customer. All offers in our web store represent a purely non-binding invitation to purchase goods.
    3.2 The customer can submit the offer via the online order form integrated into the seller’s online store. After placing the selected goods and/or services in the virtual shopping cart and going through the electronic ordering process, the Customer submits a legally binding offer to enter into a contract for the goods and/or services contained in the shopping cart by clicking the button that concludes the ordering process. Furthermore, the Customer may also submit the offer to the Seller by telephone, fax, e-mail or post.
    3.3 The seller can accept the customer’s offer within five days, by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive, or by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or by requesting the customer to pay after placing his order.
    3.4 If there are several of the aforementioned alternatives, the contract shall be concluded at the time when one of the aforementioned alternatives occurs first. If the Seller does not accept the Customer’s offer within the aforementioned period, this shall be deemed a rejection of the offer with the consequence that the Customer is no longer bound by his declaration of intent. Within one day we are entitled to accept your offer in the form of sending a corresponding order confirmation (by e-mail). After expiry of the above-mentioned period, your offer is considered rejected, i.e. you are no longer bound to your offer. If you order by phone, the purchase contract is concluded immediately if we accept your offer. If the offer is not immediately accepted on our part, you are no longer bound by it either.
    3.5 The period for acceptance of the offer begins on the day after the customer sends the offer and ends with the expiry of the fifth day following the sending of the offer.
    3.6 When submitting an offer via the seller’s online order form, the text of the contract is saved by the seller and sent to the customer in text form (e.g. e-mail, fax or letter) after the customer has sent his order together with these terms and conditions. In addition, the text of the contract is archived on the Seller’s website and can be accessed by the Customer free of charge via his password-protected customer account by entering the relevant login data, provided that the Customer has created a customer account in the Seller’s online store before sending his order.
    3.7 Prior to the binding submission of the order via the Seller’s online order form, the Customer can continuously correct his entries using the usual keyboard and mouse functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard and mouse functions.
    3.8 Only the German language is available for the conclusion of the contract.
    3.9 The order processing and contact is usually done via e-mail and automated order processing. The customer has to make sure that the e-mail address provided by him for order processing is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller to process the order can be delivered.
  • 4. Retention of title
  • If the seller makes advance payment, he reserves the right of ownership of the delivered goods until full payment of the purchase price owed.
  • 5.Right of withdrawal
    5.1 Consumers are generally entitled to a right of withdrawal.
    5.2 Further information on the right of revocation can be found in the revocation instruction of the seller.
  • 6. Prices and terms of payment
    6.1 Unless otherwise stated in the Seller’s product description, the prices quoted are total prices which include the statutory value added tax. Any additional delivery and shipping costs that may be incurred shall be stated separately in the respective product description. The term of payment according to the invoice shall apply after the performance of the service.
    6.2 We ship worldwide. The shipping is done by DHL. The respective shipping costs can be found in the tables below.
    6.2.1 Shipping within Germany Up to a gross value of 100,- EUR the shipping costs are 4,99 EUR. From a gross order value of 100 Euro we ship free of charge. For cash on delivery shipments we charge a surcharge of 4,90 EUR. For items that exceed a weight of 10kg, we charge a surcharge of 4.99 EUR per delivery address in addition to the stated shipping costs. This will be pointed out separately on the respective product page. We do not offer shipping for packages with a weight greater than 31.5kg. The content of the packages will be divided into additional packages and shipped separately.
    6.2.2 Shipping abroad We deliver worldwide. The costs can be found in the following country list and price tables.
    6.2.2.1 Zone 1 (European Union): For the countries and territories: Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d’Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part) the following shipping costs apply:
    package (up to 2kg) – 13,99€
    package (up to 5kg) – 16,99€
    package (up to 10kg) – 21,99€
    package (up to 20kg) – 32,99€
    package (up to 31,5kg) – 44,99€
    6.2.2.2 Zone 2 (Europe without EU): For the countries and territories: Aland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d’Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (Great Britain), Greenland (Denmark), Iceland, Channel Islands (Great Britain), Canary Islands (Spain), Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Norway, Switzerland, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part) the following shipping costs apply:
    package (up to 5kg) – 29,99€
    package (up to 20kg) – 49,99€
    package (up to 10kg) – 35,99€
    package (up to 31,5kg) – 55,99€
    6.2.2.3 Zone 3 (World) For the countries and territories: Algeria, Armenia, Canada, Egypt, Azerbaijan, Israel, Jordan, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Territories, St. Pierre and Miquelon (France), Syria, Tunisia, United States of America:
    package (up to 5kg) – 35,99€
    package (up to 10kg) – 49,99€
    package (up to 20kg) – 69,99€
    package (up to 31,5kg) – 95,99€
    6.2.2.4 Zone 4 (rest of the world) For the countries and territories: All countries and areas which are not assigned to zones 1, 2 or 3:
    package (up to 5kg) – 43,99€
    package (up to 10kg) – 59,99€
    package (up to 20kg) – 95,99€
    package (up to 31,5kg) – 125,99€ 6.3 For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of money if the delivery is not to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
    6.4 The customer has various payment options available, which are specified in the online store of the seller.
    6.5 If advance payment has been agreed, payment is due immediately after conclusion of the contract.
    6.6 If payment is made by means of a payment method offered by PayPal, the payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or – if the customer does not have a PayPal account – subject to the terms for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full
    6.7 If the SEPA Direct Debit payment method is selected, the invoice amount is due for payment after a SEPA Direct Debit Mandate has been issued, but not before the deadline for advance information has expired. The direct debit will be collected when the ordered goods leave the Seller’s warehouse, but not before the expiry of the period for advance information. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer announcing a debit via SEPA direct debit. If the direct debit is not honoured due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the debit although he is not entitled to do so, the customer shall bear the fees arising from the chargeback by the respective bank if he is responsible for this. The Seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the credit check is negative.
    6.8 If you choose the payment method direct debit (debit note), the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit (debit entry) requires a successful credit check by secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.de). If the customer is permitted to make a direct debit after checking his creditworthiness, the payment will be processed in cooperation with secupay AG, to which the provider assigns his payment claim. In this case, secupay AG is revocably authorized to collect the invoice amount from the customer’s specified account. In the event of assignment, payment can only be made to secupay AG with debt-discharging effect. The direct debit is carried out immediately after sending the customer order in the online store. Even if the payment method of direct debit via secupay AG is selected, the provider shall remain responsible for general customer inquiries, e.g. regarding the goods, delivery time, dispatch, returns, complaints, declarations of revocation and shipments or credit notes.
    6.9 If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The processing of the payment method credit card payment is carried out in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.de) to which the provider assigns his payment claim. secupay AG collects the invoice amount from the customer’s credit card account. In the event of assignment, payment can only be made to secupay AG with debt discharging effect. The credit card will be charged immediately after the customer’s order is sent in the online store. Even if the payment method credit card payment via secupay AG is selected, the provider remains responsible for general customer inquiries, e.g. regarding the goods, delivery time, dispatch, returns, complaints, declarations of revocation and shipments or credit notes.
  • 7. terms of delivery, shipping and travel
    7.1 The delivery of goods is carried out by dispatch to the delivery address indicated by the customer, unless otherwise agreed. For the processing of the transaction, the delivery address indicated in the order processing of the seller is decisive.
    7.2 If the transport company returns the shipped goods to the seller because a delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises his right of revocation, if he is not responsible for the circumstance that led to the impossibility of delivery, or if he was temporarily prevented from accepting the service offered, unless the seller had given him notice of the service a reasonable time in advance.
    7.3 Digital contents are provided to the customer exclusively in electronic form as follows: by download, by e-mail
    7.4 Travel expenses for training and delivery by our training personnel are reimbursed as follows: Unless otherwise agreed, the customer will be charged 60 cents (0.60 Euro) per kilometer of travel from the business location for the outward and return journey. Should the costs for a journey be lost, for example due to discounts, benefits or other arrangements, a flat-rate shipping fee will still be charged, provided this has been agreed upon in advance (e.g. by accepting an offer).
  • 8. Granting rights of use for digital content
    8.1 Unless otherwise stated in the DeepL description in the seller’s online store, the seller grants the customer the non-exclusive right, unlimited in time and place, to use the content provided for private and business purposes.
    8.2 A transfer of the contents to third parties or the creation of copies for third parties outside the scope of these General Terms and Conditions is not permitted, unless the Seller has agreed to a transfer of the contractual license to the third party.
    8.3 The granting of rights shall only become effective in accordance with § 158 para. 1 BGB (German Civil Code) when the customer has paid the remuneration owed in full. The Seller may also provisionally permit use of the contents of the contract before this time. Such provisional permission does not constitute a transfer of rights.
  • 9. Warranty claims against entrepreneurs
    9.1 The limitation period for your warranty claims due to defects of the goods is 1 year from the passing of risk. Excluded from this regulation are claims due to defects that were fraudulently concealed by us, claims for damages and claims arising from a guarantee that we may have assumed with regard to the quality of the goods. Also excluded is the right of recourse according to § 478 BGB. The statutory periods of limitation apply to the aforementioned claims.
  • 10.Warranty and notice of defects
    10.1 As far as the customer is a merchant in the sense of §§ 1-7 HGB (German Commercial Code), he is obliged to notify us in writing of any notices of defects (bad and/or different deliveries) immediately, but at the latest within 8 days, otherwise he loses any warranty claims based on the alleged defects. Purchasers with merchant status must notify us of defects which cannot be detected even with careful examination within the above-mentioned period of this provision immediately after detection, with immediate cessation of any processing, but no later than three weeks after receipt of the goods. If a notice of defect is issued, the buyer is obliged to describe to us in what way and under what circumstances this defect occurred. In the event of defects in the delivered goods, we are entitled, at our discretion, to initially remedy the defects ourselves, take back the goods or provide a replacement. If the repair or replacement fails, the buyer is entitled to demand a reduction in price or rescission. The assignment of warranty claims to third parties is excluded. In commercial transactions, notices of defects do not affect the due date of the purchase price claim, unless they have been legally established or acknowledged by us in writing. If the buyer has made a claim against us due to warranty or if it turns out that either there is no defect or the claimed defect is due to a circumstance which does not oblige us to warranty, the buyer has to reimburse us for all costs incurred.
    10.2 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
    10.3 The customer is asked to complain about delivered goods with obvious transport damages to the deliverer and to inform the seller. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.
    10.4 Summary of the warranty to end users or companies/entrepreneurs: In the case of new goods, a warranty claim of 2 years applies to end users, for companies/businesses this is reduced to 1 year. In the case of used goods, the warranty period for end users is reduced to 1 year and this warranty is excluded for companies/businesses.
  • 11. limitations of liability
    We exclude liability for slightly negligent breaches of duty insofar as no essential contractual duties, damages from injury to life, body or health, guarantees or claims according to the Product Liability Act have been breached. The same applies to breaches of duty by our legal representatives and our vicarious agents. Essential contractual obligations are: To hand over the goods to you in a proper manner, to provide you with ownership of the goods and also to provide them free of material defects and defects of title.
  • 12. cost bearing agreement If you make use of your right of revocation, you have to bear the regular costs of the return shipment, if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euros or, in case of a higher price of the goods, if you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you.
  • 13. applicable law All legal relations between the parties shall be governed by the laws of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.
  • 14. place of commercial jurisdiction If you are a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.
  • 15. information on online dispute resolution
    The European Commission provides a platform for online dispute resolution (OS). This platform serves as a contact point for out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The platform can be found at: http://ec.europa.eu/consumers/odr/. You can reach us via the e-mail address: info@3dimensiontech.com.
  • 16. severability clause If individual provisions of this contract are not legally effective in whole or in part, or lose their legal effectiveness later, the validity of the rest of the contract shall not be affected.

data protection declaration

Table of contents
  • responsible person
  • General purposes of processing
  • Which data we use and why
  • External Data Processing and Social Media
  • storage time
  • Your rights as data subject
  • data security
  • Passing on of data to third parties, no data transfer to non-EU countries
  • Questions about data protection
The protection of your data is of utmost importance to us. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the Basic Data Protection Regulation (DSGVO).
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy. The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail address) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
The following data protection declaration applies to the use of our online offer on www.3dimensiontech.com hereinafter referred to as “website”.
  1. Responsible person
    The person responsible for the collection, processing and use of your personal data in accordance with Art. 4 No. 7 DSGVO is
    3 Dimension Tech GmbH
    Löbstedter road 47a
    07743 Jena
    Phone: +49 (0) 176 96600633
    e-mail: info@3dimensiontech.com
    If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either as a whole or for individual measures, you can address your objection to the person responsible.
    You can save and print out this data protection declaration at any time.
  2. General purposes of processing
    We use personal data for the purpose of operating the website, providing contractual services, service and customer care, marketing, advertising and market research.
  3. Which data we use and why
    3.1 Hosting The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
    In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors of this website on the basis of our legitimate interests in an efficient and secure provision of our website in accordance with Art. 6 Para. 1 S. 1 f) DSGVO in conjunction with Art. 28 DSGVO.
    3.2 Access data
    We collect information about you when you use this website. We automatically collect information about your usage pattern and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). These access data include:
    – Name and URL of the retrieved file
    – IP address and the requesting provider
    – Date and time of retrieval
    – Websites that are called up by the user’s system via our website
    – transferred data volume
    – Internet service provider of the user
    – Operating system
    – Hostname of the accessing computer
    – Referer URL (i.e. the previously visited page)
    – Message about successful retrieval (HTTP response code)
    – Browser type and version
    We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic, troubleshoot and correct errors and improve our services.
    This is also our legitimate interest according to Art. 6 para. 1 sentence 1 f) DSGVO.
    We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or if it is necessary for the provision of a service or the invoicing of a service, e.g. if you use one of our offers. After cancellation of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also save the date of your last visit (e.g. during registration, login, clicking on links, etc.) as part of your account.
    3.3 Cookies
    We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID with which various requests from your browser can be assigned to the shared session. This enables your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function over several pages.
    We also use persistent cookies (also small text files that are stored on your end device) to a small extent, which remain on your end device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifetime is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specially tailored to your interests.
    Our legitimate interest in the use of cookies in accordance with Art. 6 para. 1 p. 1 f) DSGVO is to make our website more user-friendly, effective and secure.
    The following data and information are stored in the cookies:
    – Log-in information
    – Language settings
    – entered search terms
    – Information about the number of times our website is called up and the use of individual functions of our Internet presence.
    When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. On the basis of cookie technology, we only receive pseudonymized information, for example about which pages of our store were visited, which products were viewed, etc.
    You can set your browser to inform you in advance about the setting of cookies and decide in each individual case whether you want to exclude the acceptance of cookies for certain cases or generally, or whether cookies should be prevented completely. This may limit the functionality of the website.
    3.4 Data to fulfill our contractual obligations
    We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, invoice and payment data. The collection of these data is necessary for the conclusion of the contract.
    The data will be deleted after expiry of the warranty periods and statutory retention periods. Data linked to a user account (see below) will be retained in any case for the period of time that this account is maintained.
    The legal basis for the processing of this data is Art. 6 para. 1 p. 1 b) DSGVO, because this data is required to enable us to fulfil our contractual obligations
    3.5 User Account
    You can create a user account on our website. If you wish to do so, we need the personal data requested during login. When you log in later, only your email or user name and the password you have chosen will be required.
    For the new registration we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password).
    In order to ensure your proper registration and to prevent unauthorized registrations by third parties, you will receive an activation link via e-mail after your registration to activate your account. Only after your registration has been completed do we permanently store the data you provide in our system.
    You can have a user account, once created, deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. We will then delete your stored personal data, unless we still need to store them for the processing of orders or due to statutory storage obligations.
    The legal basis for the processing of this data is your consent in accordance with Art. 6 para. 1 p. 1 a) DSGVO.
    3.6 Product recommendations
    Independent of the newsletter, we will send you regular product recommendations by e-mail. In this way, we will send you information about products from our range that you may be interested in based on your recent purchases of goods or services from us. In doing so, we comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every e-mail.
    The legal basis for this is the legal permission according to Art. 6 para. 1 p. 1 f) DSGVO in conjunction with § 7 para. 3 UWG.
    3.7 E-mail contact
    If you contact us (e.g. via contact form or e-mail), we will process your data to process your inquiry and in case follow-up questions arise.
    If the data processing is carried out to carry out pre-contractual measures which are carried out at your request or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) DSGVO.
    If the data processing is carried out to carry out pre-contractual measures which are carried out at your request or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) DSGVO.
    3.8 Contradiction advertising mails
    The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertisement and information material is hereby contradicted. The operators of this website expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, for example by spam e-mails.
  4. External data processing and social media
    Google Analytics
    We use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of the website by visitors to the site is usually transferred to a Google server in the USA and stored there.
    This is also our legitimate interest according to Art. 6 para. 1 sentence 1 f) DSGVO.
    Google has submitted to the Privacy Shield Agreement between the European Union and the USA and is certified. This means that Google is committed to complying with the standards and regulations of European data protection law. You can find more detailed information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
    We have activated IP anonymization on this website (anonymizeIp). However, this will cause your IP address to be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use.
    The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
    You can also prevent the transfer of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
    As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you will have to click this link again): Block Google Analytics cookies
    Google Maps
    We integrate the maps of the “Google Maps” service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually in the context of the settings of their mobile devices). The data may be processed in the USA. Privacy policy: https://www.google.com/policies/privacy, Opt-Out: https://adssettings.google.com/authenticated.
    Youtube
    We integrate the videos from the “YouTube” platform of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy, Opt-Out: https://adssettings.google.com/authenticated.
    Facebook
    On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) Social Plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The Plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on blue tile, the words “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
    Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
    When a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user’s device and integrated into the online offering by the user. User profiles can be created from the processed data. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform the users according to our state of knowledge.
    By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. When users interact with the plugins, for example, by pressing the Like button or making a comment, the corresponding information is transmitted directly from your device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out his or her IP address and store it. According to Facebook, only an anonymized IP address is stored in Germany.
    The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options to protect the privacy of users, can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.
    If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offer and link it to his or her membership data stored on Facebook, he or she must log out of Facebook and delete his or her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
  5. Storage duration
    Unless specifically stated, we store personal data only as long as it is necessary to fulfill the intended purposes.
    In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will be stored by us only for these legal purposes, but will not be processed in any other way and will be deleted after the legal retention period has expired.
  6. Your rights as data subject
    Under applicable laws, you have various rights regarding your personal information. If you wish to exercise these rights, please send your request by e-mail or by post to the address mentioned in point 1, clearly identifying yourself.
    Below you will find an overview of your rights.
    6.1 Right to confirmation and information
    You have the right to receive clear information about the processing of your personal data.
    In detail:
    You have the right at any time to obtain confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to request information free of charge about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to receive the following information:
    1. the existence of an automated decision making process including profiling according to 22Abs. 1 and 4 DSGVO and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for you.
    2. the processing purposes;
    3. the categories of personal data processed;
    4. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular to recipients in third countries or international organizations;
    5. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
    6. the existence of a right to rectification or erasure of personal data concerning you, or to have the processing limited by the controller or to object to such processing;
    7. the existence of a right of appeal to a supervisory authority;
    8. if the personal data is not collected from you, all available information on the origin of the data;if the personal data is not collected from you, all available information on the origin of the data;

    If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.
    6.2 Right of rectification
    You have the right to ask us to correct and, if necessary, complete personal data concerning you.
    In detail:
    You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, also by means of a supplementary declaration.
    6.3 Right of deletion (“right to be forgotten”)
    In a number of cases we are obliged to delete personal data concerning you.
    In detail:
    Pursuant to Art. 17 para. 1 DSGVO, you have the right to demand that we delete personal data relating to you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies:
    1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
    2. You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 1 a) DSGVO or Art. 9 para. 2 a) DSGVO, and there is no other legal basis for the processing.
    3. You submit an objection to the processing pursuant to Art. 21(1) DPA and there are no legitimate reasons for the processing, or you submit an objection to the processing pursuant to Art. 21(2) DPA.
    4. The personal data have been processed unlawfully.
    5. The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
    6. The personal data has been collected in relation to the information society services offered, in accordance with art. 8 paragraph 1 of the DPA.

    If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 para. 1 DSGVO, we will take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have requested them to delete all links to these personal data or copies or replications of these personal data.
    6.4 Right to limitation of processing
    In a number of cases, you are entitled to demand that we limit the processing of your personal data.
    In detail:
    You have the right to request us to restrict processing if one of the following conditions is met:
    1. the accuracy of the personal data is disputed by you, for a period of time that allows us to verify the accuracy of the personal data,
    2. the processing is unlawful and you have refused to delete the personal data and instead requested the restriction of the use of the personal data;
    3. we no longer need the personal data for the purposes of the processing, but you need the data for the assertion, exercise or defense of legal claims, or
    4. you have lodged an objection to the processing in accordance with Art. 21Abs. 1 DSGVO, as long as it is not yet clear whether the justified reasons of our company outweigh yours.

    6.5 Right to data transferability In detail: You have the right to receive the personal data concerning you that you have provided us with in a structured, common and machine-readable format, and you have the right to transfer this data to another person in charge without hindrance by us, provided that
    1. the processing is based on a consent pursuant to Art. 6 para. 1 1 a) DSGVO or Art. 9 para. 2 a) DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 b) DSGVO and
    2. the processing is carried out with the help of automated procedures.
    When exercising your right to data transferability in accordance with paragraph 1, you have the right to request that the personal data be transferred directly from us to another responsible party, insofar as this is technically feasible.
    6.6 Right of objection
    You have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and if our interests in the processing do not outweigh the interests of your company.
    In detail:
    You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you that is carried out on the basis of Art. 6, paragraph 1, sentence 1 e) or f) FADP; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
    If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, to the extent it is connected with such direct marketing.
    You have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out for the purposes of scientific or historical research or for statistical purposes in accordance with Art. 89, paragraph 1 of the DPA, unless the processing is necessary for the performance of a task carried out in the public interest.
    6.7 Automated decisions including profiling
    An automated decision making process based on the personal data collected does not take place.
    You have the right not to be subject to a decision based solely on automated processing – including profiling – which has legal effect on you or which significantly affects you in a similar way.
    6.8 Recht auf Widerruf a data protection consent
    You have the right to revoke your consent to the processing of personal data at any time.
    6.9 Right to appeal to a supervisory authority
    You have the right to complain to a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged infringement occurred, if you consider that the processing of personal data concerning you is unlawful.
  7. Data security
    We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
    Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
    To protect your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art.
    Furthermore, we do not guarantee that our offer is available at certain times; disturbances, interruptions or failures cannot be excluded. The servers used by us are regularly and carefully backed up.
  8. Passing on of data to third parties, no data transfer to non-EU countries
    As a matter of principle, we only use your personal data within our company.
    If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service.
    In the event that we outsource certain parts of the data processing (“contract processing”), we contractually oblige contract processors to use personal data only in accordance with the requirements of the data protection laws and to ensure the protection of the rights of the data subject. Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
    A data transfer to places or persons outside the EU outside the case mentioned in this declaration in section 4 does not take place and is not planned.
  9. Questions about data protection
    You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing as well as a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in section 1, or directly at info@3dimensiontech.com.
  10. Cookies + Revoke Cookies
    Detailed information about our cookies and the possibility to revoke their use can be found below under “COOKIE GUIDELINE AND INFORMATION”.

Exclusion of liability (Disclaimer)


Liability for contents


As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. However, according to §§ 8 to 10 TMG, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such violations, we will remove the content in question immediately.

Liability for links


Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

COPYRIGHT


The contents and works on these pages created by the site operators are subject to German copyright law. The duplication, editing, distribution and any kind of utilization outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.

Cookie Policy and Information


The protection of your data is important to us. Therefore, we do not use cookies on our website that contain personal or identifiable information about you. We use cookies to make visits to our pages more effective or to evaluate visits statistically.

What are cookies?


A cookie is a small text file that allows the website to “remember” certain entries and settings (e.g. login, language, font size, etc.) over a period of time so that you do not have to re-enter them each time you visit and navigate within the website.

Control over cookies


If you wish to restrict, block or delete cookies, you can make the appropriate setting in your browser. Since these settings vary from browser to browser, please refer to your browser’s help menu or mobile device user manual to learn how to change cookie settings.

What types of cookies are used?


To do this, we use both first-party cookies created and used by our site and some third-party cookies created and used by third-party developers through our site. Some cookies are session cookies that are automatically deleted immediately or shortly after you visit our site, others are persistent cookies that may persist over time or multiple visits to our site.

First-party cookies



  • PHPSESSID or an alphanumeric code (32 characters) This cookie contains anonymous user information (usually a unique ID) that is used to associate your user with the pages you view. It is automatically deleted immediately or shortly after leaving the website. Duration: Session duration
  • Saves whether you have agreed to the use of cookies in the cookie info bar and prevents the info bar from being displayed again, if necessary. Duration: 90 days
  • ga_disable_UA-xxxxxxxxxx-x Saving the selection that you do not want Google Analytics cookies Duration: permanent

Third party cookies



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